Connectivity issue B650 GE Healthcare #691

Cees (2025-02-18 15:37) · 107 view(s) · 1 comment(s)

I am trying to monitor/extract data from a GE Healthcare B650. I have the required cables that are displayed in your manual and I have the software installed. 

However it recognizes the port en device but then starts to toggle between CON, ON (for 10-12 sec) and then to OFF.  This continues and monitor data is never displayed on the software. 

Any ideas how to fix these problems? 


Ross Thomson (2025-02-24 18:55)
In my experience this happens when you try to use an incompatible USB-serial cable and/or you don't use a null modem (which isn't the same as a male-to-male connector) to connect the USB-serial cable on the monitor side and the USB-serial cable on the computer side.

The VitalDB docs say you need to use a ATEN UC-232A USB serial converter. This isn't quite true: you need to use one with serial number Z3L1 or below. The later models use a different chipset which the Carescape monitor cannot detect. You can find them on eBay or niche electronics retailers. Another option is to use a Startech ICUSB232V2 - this is available on Amazon and is the solution I use.