Solar 8000 device not found #665
Matthew Hodgman (2024-10-31 16:58)
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I tried connecting my Windows 11 PC to a GE Solar 8000 via a serial to usb cable but VitalRecorder did not find the device. It was listed as an unknown device on my PC. How can I fix this? Thanks.
vitaldb2017 (2024-11-13 02:37)
Vital Recoder does not find the device itself.
You should be able to find the new COM port in your computer's Device Manager when you plug in the Serial to USB cable. Once you have memorised the number of the COM port, you can select the Solar8000 device from the list of devices in the ‘Add Device’ menu of Vital Recorder and specify your newly installed COM port as the serial port to connect to.
If you see ‘unknown device’ in your computer's device manager when you plug in the serial to usb cable, it is probably because your cable is not compatible with Windows 11.
You should be able to find the new COM port in your computer's Device Manager when you plug in the Serial to USB cable. Once you have memorised the number of the COM port, you can select the Solar8000 device from the list of devices in the ‘Add Device’ menu of Vital Recorder and specify your newly installed COM port as the serial port to connect to.
If you see ‘unknown device’ in your computer's device manager when you plug in the serial to usb cable, it is probably because your cable is not compatible with Windows 11.