Need help, problem with filters #82

Yasen (2018-10-17 19:59) · 707 view(s) · 2 comment(s)

Hi. Please, I need help.

I`m trying to load a filter. When i click on "add filter" button the app is trying to dowload python_setup.exe, but it`s not available (server down or something like this; in browser - 404 Not found). Then i try to manualy download and install python from official site python.org. I`ve tried various combinations - default installation settings, installation in Vital Recorder (VR) main folder, in VR python subfolder. Every time when i click "add filter" the result is the same - trying to download python_setup.exe. Only when install it in phyton subfolder, the prog hangs for half a minute and displays error message "filter load error" and opens the debug window - there is info only for loaded file, but nothing for filter and so.

What am i doing wrong and how to fix it? Thank you.


vitaldb2017 (2018-10-22 13:16)
We apologize for the inconvenience.
We have identified the problem you pointed out.
There was a problem with the Python interpreter installation file link.
We will fix it soon.

vitaldb2017 (2018-10-23 15:16)
We fixed it.
Try the installation process again by clicking the Add Filter button in the VR program.